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Please know that the safety, health and well-being of the MAU family of applicants, clients, and employees are our top priority.

Visit the CDC Website for additional COVID-19 information
Visit the CDC official website for additional COVID-19 information

COVID-19/Coronavirus Statement to MAU Associates

Please know that the safety, health and well-being of the MAU family of applicants, clients, and employees are our top priority.  Related to the Coronavirus, we are continuously reviewing the available facts and information from experts and adjusting our response plan accordingly.  It’s our goal to take appropriate action to ensure the safety of those in and around our workforce and to do our part to help limit the spread of the Coronavirus/COVID-19. 

We continue to operate in the best way we know how during a very fluid global situation.  Remember that we offer virtual access to MAU Care Partners and the Employee Assistance Program for an additional layer of support.  We have also compiled several useful resources to help during this time, available on the links on this page.

We share our thoughts and prayers with the individuals and families who have been directly affected by the virus.  At MAU, we are reacting in the best way we know possible as a family to Make Lives better while living out our number one core value to ‘Live Safety’ and providing exceptional customer service. 

We hope you will make use of the resources available on this page, and please let us know if you need additional assistance.  We are here for you!

If you require financial assistance for a critical need, please ask your MAU contact about MAU Cares.

MAU Preventative Measures:

MAU is taking the following action as preventative measures to live safety and reduce risk to our associates:

  • Limiting travel to business-critical needs and with client approval.
  • Implementing the no handshake rule until further notice.
  • Holding meetings involving MAU employees from different markets via video-conference.
  • Suspending large gatherings until further notice.
  • Flexing work scheduling, part-time scheduling, shift flexibility (where feasible).
  • Enabling remote capabilities, with manager approval, in situations where the nature of the work lends itself to working effectively and will not have a negative impact on operations.
  • Posting communications/updates around hygiene best practices to mitigate spread of the virus.
  • Providing up-to-date communication between MAU and Client Leadership to address specific needs that arise in our facilities.
  • Requiring deep clean as part of daily 5s standards.
  • Providing up-to-date communication about any new impacts from positive test results or government mandates.
  • Implementing a health assessment to all visitors and new employees before they enter a facility to ensure reduced risk.

MAU Associates Responsibilities:

We ask that every associate take the following actions:

  • Proactively update your contact information via the MAU Employee Portal.
  • If you experience symptoms of Coronavirus at work, follow established callout procedures and leave the MAU or Client facility. LIMIT your contact as much as possible on your way out. Self-quarantine for 14 days.
  • Self-report any possible exposure or recent/upcoming travel.
  • Participate daily in 5s and sanitize your areas.
  • Wash your hands with soap and water for at least 20 seconds IMMEDIATELY upon entry into any MAU or MAU Client facility, when returning from the restroom, when returning from a break or meal, and when returning from a group meeting. Consider doing it more often or using hand sanitizer with at least 60% alcohol as

Stay engaged with communication channels that your employer uses to provide updates (texts, emails, intranet).

COVID-19/Coronavirus Resources: